FAQs:
Zonzon is an Events Hosting and Resident Retention Service for the Multi-Family (Apartment) Industry.
How do I implement Zonzon into my community?
Managers can email us at info@zonzon.com with the list of their communities. Community information needs to include the community name; street and city; and a total number of units in each community. We will provide management with email templates to e-blast residents as well as flyers to post in common areas.
Do I need a code?
Yes. Every community has a unique building code. You can register using your building code. You can find the building code in the email from management, a flier or from a current resident. If you’re not sure if your building is on Zonzon, email us at info@zonzon.com and we’ll help you find the code or set up your community on Zonzon.
Are there community rules?
Zonzon is built to be a socially positive community platform where residents are focused on building relationships and collaborating. We believe that when the community members engage in discussions, their decision-making and problem-solving ideas become more creative and they will build ownership. Here are some of the community rules:
- Zonzon is only for current residents in a community (renters, owners and management).
- Hate speech and aggressive or harassing comments are not allowed.
- Respect people’s privacy. Don’t share posts with people outside of your community or outside Zonzon without their written permission.
Please see our community rules and terms and conditions:
How can I invite a neighbor?
Each building has a unique 6-digit code. To invite a neighbor who lives in your building, ask your neighbor to download the Zonzon app and share your building code with them. You can also tap the invite button in the app to share the community specific QR Code or share it via text.
How much does the app cost?
If your apartment community can benefit from regular resident events and higher retention rates please contact us at info@zonzon.com for our low introductory pricing. Our service includes event organizing and hosting along with a community building app to drive engagement and increase renewals.
What happens when I move?
Contact Zonzon at info@zonzon.com letting us know you moved and if you move to a new apartment community share our information with your management. You can also share your new manager’s information directly with us and we will take it from there. Please include the manager’s contact information, community name, street and city.