Over the past two weeks, we had the privilege of creating a “community discovery journey” to connect residents at a CONAM Management Corporation property, with support from Mia Murray (RPM), to share stories about themselves, local spots to visit, and even a love story. This community discovery journey wasn’t just about moving into an apartment—it was about building community. 🏡💫
Residents shared heartfelt stories that brought the community closer together:
– A neighbor’s quick thinking during a medical emergency 🚑,
– A family’s gratitude as their baby, born at 37 weeks, is finally home for the holidays 🎄👶,
– A dad and son sharing their favorite local fishing spot 🎣,
– And a couple who moved here from Texas and recently got married! 💍❤️
These stories are the threads that weave a strong, supportive community. They create emotional exit barriers—because who wants to leave a place that feels like family? 💕
Even the manager shared her personal story, bridging the gap between residents and management. These authentic connections build trust, understanding, and, ultimately, a connected community. 🤝🏡
💡 The takeaway? Love your residents. Focus on retention. It’s more profitable, less stressful, and builds relationships that make your community thrive. 💰🤗
Retained residents bring up to 3x the revenue over their lifetime, reduce move-out costs by 20-30%, and cut vacancies by 50%. Yet, shockingly, 70% of properties lack a retention strategy. Don’t let your community and residents fall victim to the status quo. 🚫📉
We step in where your marketing and leasing teams leave off, hosting events and engaging residents year-round. We’re your Resident Dream Team—saving your community from vacancies and unlocking powerful life stories. 🎉💪
Let’s change the way apartments become more profitable and living more meaningful with a with a retention-focused strategy. 🌱🔑
